Shipping Policy
Shipping Policy – Diamondstyle
Thank you for shopping with Diamondstyle. We are committed to delivering your orders safely and on time across India.
1. Shipping Coverage
We ship our products all over India through trusted courier and logistics partners.
2. Order Processing Time
-
Orders are processed within 1–2 business days after successful payment.
-
Orders are not processed on Sundays or public holidays.
3. Delivery Time
-
Estimated delivery time is 3–7 business days, depending on your location.
-
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
-
Shipping charges (if applicable) will be displayed at the time of checkout.
-
Any promotional free shipping offers will be clearly mentioned on the website.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS to track your shipment status.
6. Delayed or Lost Shipments
-
Diamondstyle is not responsible for delays caused by courier partners.
-
In case of lost shipments, we will coordinate with the courier company to resolve the issue as soon as possible.
7. Incorrect Address
Please ensure your shipping address and contact details are correct. Diamondstyle will not be responsible for non-delivery due to incorrect information provided by the customer.
8. Damaged Package
If you receive a damaged package, please do not accept it and immediately contact us with photos/videos for assistance.
9. Contact Us
For shipping-related queries, contact us at:
Email: help@diamondstyle.in
Customer Support Number: +91 9426009997
Support Hours: Monday – Saturday: 09:00 AM – 05:00 PM
Company Information
Company Name: Diamondstyle
Address: 6009–6010, Avadh Textile Market, Opp. Of New Bombay Market, Sahara Darwaja Road, Surat, Gujarat – 395010, India