Cancellation Policy
Cancellation Policy – Diamondstyle
At Diamondstyle, we understand that sometimes you may need to cancel an order. Please read our cancellation terms carefully.
1. Order Cancellation by Customer
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Orders can be canceled only before dispatch.
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To cancel your order, contact us immediately at help@diamondstyle.in with your order details.
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Once the order has been shipped, it cannot be canceled.
2. Refund for Canceled Orders
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If the cancellation request is approved before dispatch, a full refund will be processed.
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Refunds will be issued to the original payment method within 5–7 business days.
3. Cancellation by Diamondstyle
Diamondstyle reserves the right to cancel any order due to:
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Product unavailability
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Pricing or technical errors
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Suspicious or fraudulent transactions
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Incomplete or incorrect address details
In such cases, customers will be notified and a full refund will be processed.
4. Important Notes
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Cancellation requests made after dispatch will not be accepted.
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Please ensure all order details are correct before placing the order.
5. Contact Us
For cancellation requests, contact us at:
Email: help@diamondstyle.in
Customer Support Number: +91 9426009997
Support Hours: Monday – Saturday: 09:00 AM – 05:00 PM
Company Information
Company Name: Diamondstyle
Address: 6009–6010, Avadh Textile Market, Opp. Of New Bombay Market, Sahara Darwaja Road, Surat, Gujarat – 395010, India